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| International Services | Delivery time (Not guaranteed) | Price | Compensation available? | Max weight | Extras |
|---|---|---|---|---|---|
| Airsure®* | 3 – 5 working days | Airmail postage plus £4.50 | Yes | 2kg max | Priority handling First flight despatch online tracking Delivery confirmation Compensation cover |
| International Signed For® (Airmail) | 3 – 5 working days | Airmail postage plus £3.70 | Yes | 2kg (5kg for printed papers) | Signature on receipt online tracking within the UK Compensation cover |
| International Signed For® (Surface mail) | 2 – 8 weeks | Surface mail postage plus £3.70 | Yes | 2kg (5kg for printed papers) | Signature on receipt online tracking within the UK Compensation cover |
*Royal Mail recommends Airsure®
Royal Mail recommends Airsure
For a fast, secure and reliable service to 30 destinations worldwide, look no further than Airsure. We provide priority handling until your package leaves the UK and have special arrangements in place to ensure that your package is treated with priority by the postal service in the destination country, as well as an online tracking facility so you can check your mail's progress.
- Fast, secure and reliable service
- Immediate despatch on the first available flight
- Priority handling both here and abroad
- Online tracking facility so you can check your mail's progress
- Send to 30 destinations worldwide
- Compensation cover up to the value of 100 First Class stamps, with additional cover up to £500 for £2.20 extra
Things to consider when sending mail abroad
When sending mail abroad by either Airmail or Surface mail, the cost and time it takes will depend on the region where it’s going (the geographic postal zone) and the type of mail item to be sent.
There are three geographic postal zones:
- Europe: All European countries
- World Zone 1: e.g. North and South America, Africa, Middle East and China
- World Zone 2: e.g. Japan, Australia, New Zealand, Philippines, Indonesia and Pacific Islands
Find out which countries are in which geographic postal zones .
Types of mail items
There are also three types of mail items:
- Letters and postcards
- Small packets: Including CDs, DVDs, small gifts, etc
- Printed papers: books, magazines and other printed material
There are certain items, such as explosive or flammable material, firearms (including imitation weapons) and infectious substances that cannot be sent by International mail. What is acceptable also varies by destination country. For more information, please contact Customer Services.
Customs Labels
There are various customs labels that you may have to complete and attach to your item before posting:
- You will need a customs label if you are sending items outside of the EU
- For goods up to £270 in value use customs label CN22 - download a CN22 label.
- For goods over £270 in value use customs form CN23 and the SP126 plastic envelope - download a CN23 customs form.
For full details on VAT requirements, export licences and other documents please refer to the customs forms.