Business collections

Convenient, cost-effective parcel and mail collections from your premises
Book online now

If you're sending a lot of mail with us, we can collect your parcels from you.

Make sure your mail gets to your customers as quickly as possible with our flexible, cost-effective business collections. From one-off to regular weekday collections, we’ll arrange something to suit your needs.

  • Arrange a one-off, regular weekday, or Saturday collection
  • Let us find a time slot – or specify one if you prefer
  • Get a free weekday collection if you spend over £16,500 a year with us. Find out how

Let us come to you

There’s no need to drop your parcels off - which can be impractical for large volumes, we’ll come to you. Even sending less, you’re still taking time out of your busy day to get it in the post.
Book a regular collection now

Free collections for eligible account holders

Free weekday collections (if you spend over £16,500 a year) are just one of the benefits of having an account with us
Find out about an account

Business collections prices

If you spend less than £16,500 a year with Royal Mail:

  Price per annum (exc. VAT) Time of collection
Weekday collection £787 Allocated by Royal Mail
Timed weekday collection £1,792 Chosen by you
Saturday collection £246 Allocated by Royal Mail
Timed Saturday collection £479 Chosen by you

 

If you spend more than £16,500 a year with Royal Mail:

  Price per annum (exc. VAT) Time of collection
Weekday collection FREE Mutually agreed by Royal Mail and you
Single collection £14.58 (one-off fee, exc. VAT) Allocated by Royal Mail

 

Please note, extra charges may apply depending on individual situations
 

Floor fees

For businesses that do not qualify for free collections, an additional fee of £196 per annum (exc VAT) will be charged per floor that our collection staff need to travel to, if the mail collection point isn’t at your first point of access.

Contact us

Call for a one-off collection

03457 950 950
8am-6pm (call before noon for a one-off collection)

Book a regular collection online

Book online now

Help with collections

How to get your mail ready for collection, change or cancel your collection and more

Business collections help

 

Terms and conditions

Customer Collections and Floor Fees application form (pdf, 81.42 KB)

Customer Collections and Floor Fees terms and conditions (pdf, 98.75 KB)

Customer Collections terms and Conditions - single collections (pdf, 112.1 KB)

Business Collections Direct Debit Mandate (pdf, 66.47 KB)